A privacy policy written in clear language and grounded in respect.

When you place an order or contact us, we may collect information such as your name, email address, phone number, shipping address, billing details, and the contents of your order. If you create an account, we may also store the information needed to maintain that account and recognize your preferences.

We may also collect technical and behavioral information related to site use, such as pages viewed, device or browser information, referral sources, and interactions that help us improve the experience and keep the platform functioning well.

We use customer information to process payments, fulfill orders, provide shipping updates, respond to support requests, prevent fraud, improve website performance, and communicate essential transactional messages. We may also use certain information to understand demand patterns and improve the customer experience.

If we send marketing communication, it should remain relevant to CalaSeed products, launches, guidance, or important brand updates. Customers should have a reasonable way to manage those preferences where applicable.

We may share necessary information with service providers that help us operate the business, such as payment processors, shipping carriers, e-commerce infrastructure providers, analytics tools, and customer service platforms. They should receive only what is needed to perform the role they are engaged to perform.

We do not treat personal data as a casual commercial asset. If information must be disclosed to comply with legal obligations, protect rights, investigate fraud, or enforce site terms, we may do so as required.

We retain information for as long as reasonably necessary to run the business, maintain records, resolve disputes, and comply with tax or legal obligations. We use security practices intended to reduce unauthorized access, although no digital system should be described as entirely without risk.

If you would like to request access to, correction of, or deletion of certain personal information, contact us at support@calaseed.com. We will review requests in light of our legal, operational, and security responsibilities.